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IMS

 

 

 

 

  • Inspect
  • Stations
  • Services
  • Traffic
Call Center
40217777
Toll Free Number
800-3835 800-FUEL

Customer Guide

1) BEFORE ARRIVAL/REQUIRED DOCUMENTS: 

  • Prepare your vehicle see our advice 'preparing your light vehicle' section.
  • Bring the correct registration card 'istamara'/appropriate documents for the vehicle.
  • Bring your Bank Card/Credit Card for inspection Fee.

2) PROCEED TO THE REGISTRATION BOOTH:

  • Register for the Inspection.
  • Hand over the correct vehicle registration card 'istamara' or appropriate documents.
  • Follow the Customer Service Staff's instructions and provide a mobile phone number that we will use to send your inspection report to (all reports are sent via SMS text messages with printable links).
  • Pay the appropriate Inspection fee by Bank or Credit Card (No cash taken) 
  • Collect registration copies (Customer Receipt and Inspector's Copy) from the booth.

3) DRIVE TO THE INSPECTION LANE:

  • Drive slowly and carefully into the inspection lane.
  • Stop at the first test stage as instructed.
  • For safety reasons please follow our inspector's instructions in the test lane until the vehicle inspection is completed.

4)  DRIVE TO THE REPORT BOOTH:

  • Once the Inspection is completed drive the vehicle to the report booth for the inspection approval.
  • Hand over your customer receipt to our Customer Service Staff.
  • Follow our Customer Service Staff's instructions to proceed further.

 

 

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